Inside Sales Representative Trainee III (Pipeline)(HP), Array |
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| Thursday, 26 August 2010 13:37 |
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Inside Sales Representative Trainee III (Pipeline) tools ▼ business environment hp dreamed of pioneering e-commerce and m-commerce*and it's happening. We dreamed of intelligent appliance, infrastructure and e-solutions*and it's happening, too. All it takes is imagination. Lots of it. Which is why our approach is not just to sell boxes. Our sales organization delivers a unique customer experience. We think of the business as a whole. We work together to sell strategic solutions as well as stand-alone products. And that's how we lead the e-services revolution. The impact of e-services is transforming our customers' business, transforming the experience of their customers, transforming our customers' value, enabling us to become catalysts in creating processes, redefining industry structures and changing the markets in which we operate. We've built a sales operation with offices throughout the world. In every one of them is a team of inventive, capable people - committed to serving their customers and with the drive to meet demanding targets. Inbound Telesales Inside Sales Representative The Inside Sales Representative has responsibility for selling the hp product portfolio to targeted list of small and medium businesses, corporate accounts, government agencies, schools and OEM's, via telephone and by working in collaboration with OEM field sales teams. The successful candidate in this position will perform resolution of customer issues and will participate in important negotiations with key customers. Responsibilities include solution selling with a customer first mentality and selling across hp's product family, by taking telephone orders and inputting data into order administration system. The representative also responds to telephone inquiries regarding order delivery/expediting, and routes customer to appropriate company resources as needed. The position carries account responsibility with quota. This position is located in Rio Rancho, New Mexico. Call Center Sales Environment with: Selling hp consumer products direct via the telephoneConverting inbound customer calls into sales orders and maximizing order size through cross-selling and up-selling techniquesQuota and sales driven environmentMetric and fact driven decision-making processFast-paced, high energy, competitive environmentMaintaining understanding of market conditions, competitor products and pricing; using this knowledge to position hp products in a favorable mannerPromote hp brand by educating and motivating customersSupporting customer relationship management by building customer profilesReporting customer interests and needs to Product Lines and Marketing to improve offeringsMaintaining in-depth knowledge of hp products by attending training sessionsTransformation of customer needs to benefits provided by hp productsBuilding a long-term customer relationship from an initial 10 minute customer telephone interaction Qualifications Your Profile Position Requirements Two or Four year degree preferred; an equivalent combination of education and experience will be considered. Additional skills: Superior communications (verbal and written) skillsProven track record in a sales environment - preferably telesalesLead generation for outside sales staffOutbound sales supportingTransactional sellingQuota responsibilityMulti-product sales or complex sellsHighly confident and professionally assertive individual who can instill confidence in customersExpertise in closing sales over the phoneAbility to multi-task (conduct a sales call while using a PC or other sales tool)Ability to thrive in a telesales environmentProven track record in achieving sales goalsOutstanding keyboarding skillsDetail oriented with exceptional organizational skillsSkillful listening expertiseQuick, creative thinking Shift: Day JobDepartment: SalesCareer Level: Experienced.
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